The Student Assistant (SA) position interacts daily with first-year students, their families, university administrators, faculty, and staff.
Student Assistants will:
- Staff the front desk during business hours (8 a.m.-5 p.m.) in Mary Gates Hall 120 or in HUB 141 (7:30 a.m.-3 p.m.)
- Summer: Monday-Thursday 7:30 a.m.-4:30 p.m., Friday 8:00 a.m.-12:00 p.m.
- Provide a friendly and professional experience to any customer as they interact with our office
- Respond to inquiries about the UW from students and their families by phone, email, and text
- Establish an understanding of and assist customers with issues relating to FYP programs, services, policies, and procedure
- Become familiar with program registration processes and answer questions as needed
- Assist in the coordination of the day-to-day operations of the FYP office
- Full-time, degree-seeking, undergraduate student on the Seattle campus
- Knowledge of, or an aptitude and willingness to learn about, a wide variety of UW student resources and services
- Ability to serve as a positive and professional representative of FYP when communicating with offices across campus
- Ability to receive constructive feedback
- Highly organized and detail-oriented
- Strong oral and written communication skills of the English language
- Good academic and conduct standing prior to and throughout the entire term of employment
- Ability to work for the entire year in which hired, including summer quarter.
- Fall, Winter, and Spring Quarters: Ability to work 5-10 hours per week.
- Summer Quarter: Ability to work 10-20 hours per week.
- Experience with administrative support tasks (e-mail, phone, texting, Zoom)
Compensation is $19.97 per hour.
Additional benefits include:
- Work with friendly staff in a supportive, team-oriented environment
- Work with diverse groups of people, from the office staff to the public to University officials
- Develop expert customer service skills
- This position is work-study eligible
Applications are closed.
Essay questions are listed below and be sure to answer all parts of the questions. We encourage you to compose your responses outside of the application first and then copy & paste them into the application text boxes. There is a word limit per question, so please double-check that your responses fit after you paste them into the application.
- Why are you interested in the Student Assistant role? What is one strength that you would bring to this role? (200-250 words)
- Student Assistants work in a team of 8 to complete short tasks and ongoing projects. Why is teamwork important and what attributes would you bring to a team dynamic? (200-250 words)
- How do you manage your personal, work, school, etc schedule? (100-200 words)
- Tell us about a time when you had to work with someone who has a different communication/workstyle than you. How did you communicate? (150-250 words)
