First Year Programs

Description

Student Assistants will:

  • Staff the front desk during business hours (8 a.m.-5 p.m.) in Mary Gates Hall 120 or in HUB 141 (7:30 a.m.-3 p.m.) 
    • Summer: Monday-Thursday 7:30 a.m.-4:30 p.m., Friday 8:00 a.m.-12:00 p.m.  
  • Provide a friendly and professional experience to any customer as they interact with our office 
  • Respond to inquiries about the UW from students and their families by phone, email, and text 
  • Establish an understanding of and assist customers with issues relating to FYP programs, services, policies, and procedure 
  • Become familiar with program registration processes and answer questions as needed 
  • Assist in the coordination of the day-to-day operations of the FYP office